Issue Processing Refunds

Incident Report for Zettle Status Page

Resolved

This incident has been resolved as of 2PM CET. Thank you for your patience.
Posted Feb 25, 2026 - 15:19 UTC

Investigating

Our merchants may experience issues when trying to process transaction refunds

We are working on resolving the issue as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Posted Feb 25, 2026 - 13:08 UTC
This incident affected: UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France, Spain, Italy, and Mexico.