Resolved -
This incident has been resolved.
May 15, 10:14 UTC
Investigating -
We are currently investigating an issue where some users are unable reset their password. Our team is working to identify the cause and resolve it as quickly as possible.
Resolved -
All failed payments have now been processed successfully and paid out to the wallet.
May 13, 08:38 UTC
Identified -
We are currently experiencing delays in payout processing.
Merchant funds remain secure, and all pending payouts will be processed as soon as possible. Our teams are actively working to restore normal payout timelines.
We apologise for the inconvenience and appreciate your patience while we resolve this issue.
May 13, 08:00 UTC