All Systems Operational

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Our Support team will keep you informed on the status of our core systems.

UK Operational
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Operational
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024
Resolved - This incident has been resolved. Thank you for your patience.
May 26, 15:15 UTC
Investigating - We are currently experiencing difficulties with accepting card payments in Mexico and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates. Thank you.

May 26, 14:44 UTC
May 25, 2024

No incidents reported.

May 24, 2024
Resolved - This incident has been resolved. Thank you for your patience.
May 24, 19:15 UTC
Investigating - We are currently experiencing difficulties with accepting card payments for all cards except Amex in Mexico and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

May 24, 18:09 UTC
May 23, 2024
Resolved - This incident has been resolved. Please update your Zettle Go app to version 7.74.1. We apologize for any inconvenience caused. Thank you for your patience.
May 23, 11:26 UTC
Identified - The issue has been identified and a fix is being implemented. We apologize for the inconvenience and appreciate your patience.
May 21, 14:24 UTC
Update - We are continuing to investigate this issue.
May 21, 09:15 UTC
Investigating - We are having an issue with Cash register configuration on IOS devices as it is making the app crash. This issue is being investigated.
May 21, 08:15 UTC
May 22, 2024
Resolved - This issue has been resolved. Thank you for your patience.
May 22, 16:28 UTC
Update - We are continuing to investigate this issue.
May 22, 16:15 UTC
Investigating - We are currently experiencing difficulties with accepting card payments in France, Sweden and Germany and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

May 22, 16:10 UTC
May 21, 2024
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
Resolved - This issue has been resolved.
May 13, 20:40 UTC
Investigating - We're currently experiencing login issues in our app, where the page is redirecting to the backoffice. We are investigating the issue.
May 13, 19:44 UTC
Resolved - We experienced issues with accepting card payments of all card types between 11:27-12:00 UTC.

This issue has been resolved. Apologies for the inconvenience.

May 13, 12:55 UTC