Investigating - We are currently experiencing difficulties with accepting payments and generating receipts and are working on implementing a fix as soon as possible.
Our merchants will notice that they might not be able to take payments and/or receipts will not be generated.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Jul 1, 08:13 UTC
Resolved -
We have successfully implemented a fix and the issue no longer persists. We are deeming this incident as resolved.
Thank you for your patience.
Zettle Team
Jun 22, 06:29 UTC
Update -
We continue to investigate the issue. We will post the next update once we have further developments. Thank you for your patience.
Jun 21, 15:00 UTC
Investigating -
We are currently experiencing difficulties with Registrations and Document Upload and are working on implementing a fix as soon as possible.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Jun 21, 13:12 UTC
Resolved -
This incident has been resolved.
Jun 18, 06:55 UTC
Update -
We are continuing to monitor for any further issues.
Jun 17, 15:04 UTC
Monitoring -
The 16th of June was a bank holiday in Germany. When this happens, the bank from which our payouts originate doesn’t process any payouts until the next banking day. This affects all markets that have Euro (€) as a currency.
Jun 17, 06:49 UTC