Zettle Status Page Status

All Systems Operational

About This Site

Our Support team will keep you informed on the status of our core systems.

UK Operational

Sweden Operational

Norway Operational

Denmark Operational

Finland Operational

Netherlands Operational

Germany Operational

France Operational

Spain Operational

Italy Operational

Brazil Operational

Mexico Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2025

Issue with Fortnox

Resolved - This incident has been resolved.
Jan 13, 13:50 UTC

Investigating - We're experiencing a technical issue with Fortnox, which may affect some merchants' connections. Our team is working to resolve this quickly. We apologize for the inconvenience.
Jan 9, 15:37 UTC

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

Delayed deposits - UK

Resolved - Our payment provider has identified and resolved the issue now. All delayed deposits from December 23rd have been successfully processed as of today.

However, due to the upcoming bank holidays and processing after the cut-off time, the funds are expected to reach our merchants' bank accounts on January 2nd, 2025.
Dec 30, 15:09 UTC

Identified - Our payment provider has confirmed that the bank deposits from December 23rd were not paid out. We have also identified the issue and are actively working to resolve it.
Dec 30, 13:19 UTC

Update - This issue is still ongoing. All payouts have been processed on our end, and we are in contact with the payment provider to identify the cause.
Dec 30, 09:34 UTC

Investigating - There is an ongoing delay for bank deposits scheduled for the 23rd of December.

Our merchants will notice a delay in receiving their funds. This is due to a technical issue and we are working with highest priority to implement a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Dec 27, 11:07 UTC