All Systems Operational

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Our Support team will keep you informed on the status of our core systems.

UK Operational
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Operational
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

DNS incident presenting errors
Resolved - This incident has been resolved
Oct 8, 16:12 UTC
Monitoring - Yesterday evening, we experienced a network (DNS) issue that stopped some Zettle merchants from taking card payments. We've fully resolved the issue, and we apologise for the disruption.

Some merchants may still see errors, because DNS data is cached across the internet and can take time to refresh. If this applies to you, please clear the caches along your whole connection chain: restart your app, card reader, device and router, then switch networks (Wi-Fi or mobile data).

If you're a partner, please also flush the OS, server and resolver caches, including Cloudflare and Google.

If you're still having problems, please contact support.
Oct 7, 17:04 UTC

Oct 7, 2026

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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