All Systems Operational

About This Site

Our Support team will keep you informed on the status of our core systems.

UK Operational
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Operational
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 15, 2025
Issue with Cash Register Receipts - DE
Resolved - We experienced an issue in the German market on March 15 between 8:00 - 16:00 CET due to maintenance. During this time, some merchants may have noticed some receipts may not have been signed correctly.

To resolve this, please close and reopen your cash register. Thank you for your patience.
Mar 15, 07:00 UTC
Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025
Issues with accepting card payments
Resolved - This incident has been resolved.
Mar 8, 10:57 UTC
Investigating - We are currently experiencing difficulties with accepting card payments in Germany, and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates. Thank you.
Mar 8, 10:26 UTC
Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025
Payments down - MX
Resolved - This incident has been resolved.
Mar 4, 16:41 UTC
Investigating - We are currently experiencing a decrease in payment acceptance in Mexico. This is a critical issue and all of us are working at the highest priority until the incident is resolved.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Thank you for your patience.
Mar 4, 14:23 UTC
Database maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 08:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:46 UTC
Scheduled - Database maintenance is ongoing.
Mar 4, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:45 UTC
Scheduled - We are currently performing a maintenance on the registration and document upload database for all markets from 5:30 AM to 7:00 AM CET. The work may take longer, up to 8:00 AM CET.

During this time, registrations and KYC processes may be affected in integrated, non-integrated, and Venmo Direct markets. Registration and document upload services might be unstable, slow, temporarily unavailable or fail.
Mar 4, 05:44 UTC
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

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