Issues with Receipt Generation ( FI, DE, SE, NL, NO, GB, FR, DK, ES )
Investigating - We are currently experiencing difficulties with accepting payments and generating receipts and are working on implementing a fix as soon as possible.

Our merchants will notice that they might not be able to take payments and/or receipts will not be generated.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Jul 1, 08:13 UTC

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Our Support team will keep you informed on the status of our core systems.

UK Major Outage
Sweden Major Outage
Norway Major Outage
Denmark Major Outage
Finland Major Outage
Netherlands Major Outage
Germany Major Outage
France Major Outage
Spain Major Outage
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 1, 2022

Unresolved incident: Issues with Receipt Generation ( FI, DE, SE, NL, NO, GB, FR, DK, ES ).

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Issues with Registration and Document Upload
Resolved - We have successfully implemented a fix and the issue no longer persists. We are deeming this incident as resolved.

Thank you for your patience.

Zettle Team
Jun 22, 06:29 UTC
Update - We continue to investigate the issue. We will post the next update once we have further developments.
Thank you for your patience.
Jun 21, 15:00 UTC
Investigating - We are currently experiencing difficulties with Registrations and Document Upload and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Jun 21, 13:12 UTC
Jun 21, 2022
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022
Delayed deposits due to bank holiday (FI, NL, DE, FR, ES, IT)
Resolved - This incident has been resolved.
Jun 18, 06:55 UTC
Update - We are continuing to monitor for any further issues.
Jun 17, 15:04 UTC
Monitoring - The 16th of June was a bank holiday in Germany. When this happens, the bank from which our payouts originate doesn’t process any payouts until the next banking day. This affects all markets that have Euro (€) as a currency.
Jun 17, 06:49 UTC
Jun 17, 2022
Product library not loading (All markets)
Resolved - This incident has been resolved.
Jun 17, 15:04 UTC
Investigating - We experience issues accessing the product library on both my.zettle.com and in the app.
Jun 17, 14:10 UTC
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