Identified - We are currently experiencing issues with creating Staff Account users, where the invite link sent to the staff user is not allowing them to create an account. The issue has been identified and will be solved later this week.
Feb 26, 2024 - 08:44 UTC

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Our Support team will keep you informed on the status of our core systems.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024
Resolved - Merchants weren't able to add new products to their Product library in the Backoffice (web version). The app was not impacted. The issue has been resolved.
Feb 26, 01:30 UTC
Feb 25, 2024

No incidents reported.

Feb 24, 2024
Resolved - This issue has now been resolved.
Feb 24, 14:23 UTC
Investigating - Our merchants with cash registers are experiencing issues with getting receipts from payments in the app, since 12:30 today.

We're aware of the situation and are working on finding a resolution.

We extend our apologies for the inconvenience.

Feb 24, 12:38 UTC
Feb 23, 2024
Resolved - This issue has been resolved.
Feb 23, 16:16 UTC
Investigating - We're currently experiencing issues with sending Payment Links in the app checkout.

We're aware of the situation and are working on finding a resolution.

We extend our apologies for the inconvenience.

Feb 23, 10:50 UTC
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - This issue has been resolved.
Feb 21, 08:04 UTC
Investigating - Our merchants are currently seeing issues with our Webshop checkout. Alternative payment methods such as PayPal, Klarna, and iDEAL, are currently unavailable for selection.

We're aware of the situation and are working on finding a resolution.

We extend our apologies for the inconvenience.

Feb 20, 15:34 UTC
Resolved - This issue has been resolved.
Feb 21, 08:03 UTC
Investigating - We are currently experiencing difficulties with account registrations and are working on implementing a fix as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Feb 19, 07:46 UTC
Feb 20, 2024
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.