Issues syncing inventory values for E-commerce integrations
Incident Report for Zettle Status Page
Resolved
We have successfully implemented a fix and the issue no longer persists. We are deeming this incident as resolved.

Thank you for your patience.

Zettle Team
Posted Jan 24, 2022 - 14:47 UTC
Update
We continue to investigate the issue. We will post the next update once we have further developments.

Thank you for your patience.
Posted Jan 24, 2022 - 13:59 UTC
Update
We are continuing to investigate this issue.
Posted Jan 24, 2022 - 12:56 UTC
Investigating
We are currently having issues with the automatic sync of inventory values that happen during a sale, when connected to an E-commerce integration (e.g., Shopify, BigCommerce, WooCommerce).

Manual updates are still successful.

We will provide updates as we continue to work to resolve this issue as quickly as possible.
Posted Jan 24, 2022 - 12:50 UTC
This incident affected: UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France, Spain, and Italy.