Missing Signature on Receipts - DE

Incident Report for Zettle Status Page

Resolved

This incident has been resolved.
Posted May 27, 2026 - 13:43 UTC

Investigating

Some merchants in Germany using Cash Registers may notice that the signature is missing from their receipts. Please be assured that this does not affect your ability to take payments. All receipts created during this incident remain compliant, and all transactions are still captured in the DSFinV-K report, available for tax audits.

Our team is actively working on a resolution and will provide an update as soon as possible.
Posted May 24, 2026 - 19:40 UTC
This incident affected: Germany.