All Systems Operational

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Our Support team will keep you informed on the status of our core systems.

UK Operational
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Operational
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Delayed deposits - MX
Resolved - All payouts have now been successfully processed, and this is also reflected in the merchants’ back offices.

We consider this incident resolved and apologize for any inconvenience it may have caused.
Sep 12, 17:40 UTC
Update - Some merchants may not see the payout from September 11 in their back office. Please rest assured that payouts for September 11 have been processed as normal, and funds have been sent to your designated account.

Our technical team is working to resolve the display issue as quickly as possible.
Your funds are not affected, and no further action is required from your side.

Thank you for your understanding and patience.
Sep 12, 13:08 UTC
Monitoring - We identified the issue and implemented a fix. The delayed payouts from September 10 are scheduled to be deposited on September 12.

The scheduled payouts on September 11 are not affected.
Sep 11, 16:09 UTC
Investigating - There is an ongoing delay on scheduled payouts. Some of our merchants will notice a delay in receiving their funds.

Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
Sep 11, 06:08 UTC
Sep 11, 2025
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
UK merchants not seeing payouts
Resolved - This incident has been resolved - All payouts are completed.
Sep 8, 12:59 UTC
Identified - The merchants affected will now receive the amount in the next 1-2 business days. We apologise for any inconvenience the delay may cause.
Sep 6, 16:16 UTC
Investigating - We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts in their wallet. We are investigating.
Sep 5, 16:58 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Issue with Receipts Creation Delays
Resolved - This incident has been resolved.
Sep 6, 13:34 UTC
Investigating - Some merchants may experience intermittent delays in receipt creation. The issue started at 12:05 CET. While some receipts are taking longer than usual to generate, all receipts are eventually created. Our team is actively working on finding a resolution to this issue as soon as possible.
Sep 6, 12:38 UTC
Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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