Android App Issues After Latest Update - All Markets
Monitoring - We are currently rolling out a fix with app version 8.2.2 for this issue. Please update the app as soon as it becomes available to avoid further issues.
Apr 02, 2025 - 06:58 UTC
Identified - Some users are experiencing issues with our app on Android following the latest update. As a solution, we recommend deleting and reinstalling the app or clearing the app data and storage.
Mar 31, 2025 - 07:43 UTC

About This Site

Our Support team will keep you informed on the status of our core systems.

UK Degraded Performance
Sweden Degraded Performance
Norway Degraded Performance
Denmark Degraded Performance
Finland Degraded Performance
Netherlands Degraded Performance
Germany Degraded Performance
France Degraded Performance
Spain Degraded Performance
Italy Degraded Performance
Brazil Degraded Performance
Mexico Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

Unresolved incident: Android App Issues After Latest Update - All Markets.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Delayed deposit- UK
Resolved - This has been resolved, and all payouts will be processed and visible before the weekend. This also means that there will no be delay experienced by our merchants.
Mar 27, 16:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 14:09 UTC
Investigating - There is an ongoing delay for scheduled deposits.

Our merchants will notice a delay in receiving their funds. The payments that should have been credited tomorrow 28th of March will become visible with a delay of one banking day.

Please accept our apologies for the inconvenience
Mar 27, 08:40 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Issues with accepting card payments & accessing backoffice
Resolved - This incident has been resolved.
Mar 24, 15:25 UTC
Update - We are continuing to investigate this issue. Thank you for your patience
Mar 24, 14:45 UTC
Investigating - We are currently experiencing difficulties with accepting card payments in all markets and are working on implementing a fix as soon as possible. Merchants might also experience issues logging in to the backoffice.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 24, 14:02 UTC
Scheduled database maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:30 UTC
Scheduled - We are performing a database upgrade which may affect merchant document upload services for all markets from 4:30 AM to 5:30 AM CET. The work may take longer, up to 8:00 AM CET.

Some users might experience instability, failures, or unavailability during the impact times. We apologise for any inconvenience this may cause and appreciate your understanding.
Mar 21, 14:40 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Delayed deposits - UK
Resolved - This incident has been resolved. We have received confirmation that the delayed deposits will be visible in merchants bank accounts today
Mar 20, 11:05 UTC
Update - Some of our merchants will notice a delay in receiving their funds. The payments that are supposed to be credited tomorrow (Wednesday 19th) will be credited the day after tomorrow (Thursday 20th) instead.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 18, 18:00 UTC
Investigating - There is an ongoing delay on scheduled payouts. Our merchants will notice a delay in receiving their funds.

Payments that should have been processed on Wednesday will be processed on Thursday instead.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 18, 10:49 UTC
Mar 19, 2025

No incidents reported.

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