All Systems Operational

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Our Support team will keep you informed on the status of our core systems.

UK Operational
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Operational
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 30, 2025

No incidents reported today.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Delayed deposit- UK
Resolved - This has been resolved, and all payouts will be processed and visible before the weekend. This also means that there will no be delay experienced by our merchants.
Mar 27, 16:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 14:09 UTC
Investigating - There is an ongoing delay for scheduled deposits.

Our merchants will notice a delay in receiving their funds. The payments that should have been credited tomorrow 28th of March will become visible with a delay of one banking day.

Please accept our apologies for the inconvenience
Mar 27, 08:40 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Issues with accepting card payments & accessing backoffice
Resolved - This incident has been resolved.
Mar 24, 15:25 UTC
Update - We are continuing to investigate this issue. Thank you for your patience
Mar 24, 14:45 UTC
Investigating - We are currently experiencing difficulties with accepting card payments in all markets and are working on implementing a fix as soon as possible. Merchants might also experience issues logging in to the backoffice.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 24, 14:02 UTC
Scheduled database maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:30 UTC
Scheduled - We are performing a database upgrade which may affect merchant document upload services for all markets from 4:30 AM to 5:30 AM CET. The work may take longer, up to 8:00 AM CET.

Some users might experience instability, failures, or unavailability during the impact times. We apologise for any inconvenience this may cause and appreciate your understanding.
Mar 21, 14:40 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Delayed deposits - UK
Resolved - This incident has been resolved. We have received confirmation that the delayed deposits will be visible in merchants bank accounts today
Mar 20, 11:05 UTC
Update - Some of our merchants will notice a delay in receiving their funds. The payments that are supposed to be credited tomorrow (Wednesday 19th) will be credited the day after tomorrow (Thursday 20th) instead.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 18, 18:00 UTC
Investigating - There is an ongoing delay on scheduled payouts. Our merchants will notice a delay in receiving their funds.

Payments that should have been processed on Wednesday will be processed on Thursday instead.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Mar 18, 10:49 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025
Mar 17, 2025
Issue with Refund Processing
Resolved - A small number of users may have seen an error when processing refunds for payments made after 16:30 CET. This has now been fully resolved. We're sorry for any inconvenience caused.
Mar 17, 15:30 UTC
Mar 16, 2025

No incidents reported.

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