(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE
Investigating - Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

We're aware of the issue and are working on finding a resolution. Thank you for your patience.
Nov 14, 2025 - 15:04 UTC

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Our Support team will keep you informed on the status of our core systems.

UK Major Outage
Sweden Operational
Norway Operational
Denmark Operational
Finland Operational
Netherlands Operational
Germany Major Outage
France Operational
Spain Operational
Italy Operational
Brazil Operational
Mexico Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

Unresolved incident: (Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Issues with receipt generation - SE
Resolved - The issue has been resolved.

All purchases affected during the disruption have been successfully created retroactively.

Thank you for your understanding, and sorry for any inconvenience this may have caused.
Nov 10, 14:36 UTC
Investigating - We are currently experiencing issues affecting the generation or display of receipts.

Some users may notice delays or missing data when viewing receipts in the app and back office.

Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue.

We will continue to provide updates as we make progress toward resolution.
Nov 10, 10:35 UTC
Temporary Issue with Cash Register Service - DE
Resolved - Between 13:30 and 14:15 CET, some merchants in Germany may have experienced temporary errors when opening their cash register or right after completing a payment. No transaction data was lost.

The service was restored after the maintenance window ended. All systems are now working normally, and no action is needed from our merchants.

We are sorry for any inconvenience this may have caused.
Nov 10, 12:30 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
No bank deposit emails sent
Resolved - Email notifications for payouts have resumed in all markets, including the Netherlands.
Nov 7, 06:27 UTC
Identified - We’ve identified the cause of the issue. Service has recovered across all markets except the Netherlands, where the problem is still ongoing.

Payout processing continues as normal and is not delayed.
Nov 6, 13:36 UTC
Update - We are continuing to investigate this issue.
Nov 5, 16:33 UTC
Investigating - We are currently experiencing issues with the bank deposit confirmation emails. While payouts have been processed as normal without delay, the deposit emails are currently not being sent out.

Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
Nov 5, 15:43 UTC
Nov 6, 2025
Nov 5, 2025
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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