Zettle Status Page Status

(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE

Investigating - Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

We're aware of the issue and are working on finding a resolution. Thank you for your patience.
Nov 14, 2025 - 15:04 UTC

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Our Support team will keep you informed on the status of our core systems.

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

Issues with receipt generation - SE

Resolved - This incident has now been resolved. If a cash register has been closed, please open it to ensure the receipts are generated.

We apologise for any inconvenience this may have caused.
Nov 29, 15:12 UTC

Investigating - We are currently experiencing issues affecting the generation or display of receipts.

Some users may notice delays or missing data when viewing receipts in the app and back office.

Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue.

We will continue to provide updates as we make progress toward resolution.
Nov 29, 14:50 UTC

Nov 28, 2025

No incidents reported.

Nov 27, 2025

Temporary app login issue

Resolved - Some merchants may have had issues logging in to our app on iOS devices between 12:00-17:40 CET today.

This has been addressed and the app is back to operating normally.

We are sorry for any inconvenience this may have caused.
Nov 27, 17:40 UTC

Nov 26, 2025

No incidents reported.